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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you trade company or factory? When your company set up?

We are factory located in Ningbo, China; our company was set up in 2003.

What are your main products?

We can produce High strength hex bolt ISO4014/4017, DIN931/933, fine pitch DIN960/961 Gr8.8 10.9 12.9, ANSI UNC &UNF Gr5,Gr8; socket cap screws ISO4762,DIN912 Gr8.8 10.9 12.9; Heavy hex bolt EN14399,DIN6914, STM A325, ASTM A325M,A490, stud bolts A193 B7 &2H nuts;
Hex nuts DIN934, plain washer DIN125, spring washer DIN127

Could you send me the samples for free?

Normally, we can offer the samples for free within 7 days if We have those sizes in stock.

What is your average delivery time?

It depends on quantity and sizes. Normally our delivery time is 30-60 days after receiving the deposit.

What is your payment term?

Our payment item: Normally we need 30% deposit,70% against copy B/L

We also can accept D/P, L/C at sight.

How is your quality? And if we don't satisfied your quality, how to do?

We will produce goods according to contract terms, and inspect each lot before shipment, besides, we keep samples for each size before shipment, If we any claim about quality from customer, we will send samples to the thirty parties for inspection. If it is really our problem, we can refund you. 

What’s your packing?

We can pack by bulk cartons, sack bag, small boxes. If you have special request about packing, we can discuss.